We’ve just been alerted to an unsettling trend in Palm Pre land, where strings of replacement devices are a bit too common for comfort: some users have been losing their Palm Profile backup, or a large majority of it, once they pair up their new device. The big issue is that since this problem is rather sporadic, Palm doesn’t seem to have a good way to deal with it yet — the trend in the forums seems to be a complaint sent to Palm, followed up by word of an inability to restore data from Palm a few weeks later. Lucky for these hapless Pre replacers, a particularly repeat offender (working on his seventh Pre) has posted instructions for making sure this sort of data loss doesn’t happen to you
See the original post here:
Palm Pre backups can be easily overwritten by a replacement device: replacers beware!